Frequently Asked Questions

Scored FAQ — Answers to all your questions

Whether it's betting, accounts, payments, or bonuses — you'll find all the answers here. Search below or browse by category.

50+ Q&As Fully in Bangla 24/7 Support Instant Answers
Categories

What would you like to know about?

Click any category below to browse the relevant questions and answers

Account & Registration

All questions related to account creation, login, password changes, and identity verification.

Deposits & Withdrawals

Mobile Pay, Nagad, Rocket & bank payments, deposit limits, withdrawal timeframes & methods.

Betting & Odds

Questions about placing bets, understanding odds, live betting, and bet cancellations.

Bonuses & Promotions

Full details on welcome bonuses, reload offers, free bets, and bonus terms and conditions.

VIP & Points

VIP program, earning and redeeming points, VIP level benefits and upgrades.

Security & Support

Account security, two-step verification, how to reach support, and responsible gaming.

No results found. Try a different keyword or contact support.

Account & Registration

registration page Enter your mobile number, name, and password. Verify via OTP — your account will be ready in just 2 minutes. Registration is completely free.

You must be at least 18 years old to register on Scored. Proof of age may be requested during account verification. Registration by minors is strictly prohibited.

login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use the OTP to set a new password — the whole process takes about 2 minutes.

No. Multiple accounts for the same person are strictly prohibited. If duplicate accounts are detected, all associated accounts will be closed and balances may be forfeited.

KYC (Know Your Customer) verification is required to protect your account and prevent fraud. Simply upload a photo of your National ID or passport and verification will be completed within 24 hours.

Email support@scored.biz or request account closure via live chat. If you have a remaining balance, please withdraw it first. Self-exclusion is also available as part of responsible gaming.

Yes, your mobile number can be changed with help from the support team. You'll need to verify your identity, and the update is usually completed within 24–48 hours.

Double-check your password and mobile number. Make sure Caps Lock is off. If the issue persists, log in with OTP or reset your password. login page Full details available.

Deposits & Withdrawals

After logging in, go to the Wallet section and click the "Deposit" button. Choose Mobile Pay, Nagad, Rocket, or Bank Transfer and follow the instructions. Deposits are typically processed within 1–5 minutes.

The minimum deposit on Scored is just ৳500. The same limit applies to both mobile banking (Mobile Pay/Nagad/Rocket) and bank transfers.

From your Wallet, select "Withdraw", then enter the amount and choose your payment method. Mobile banking withdrawals typically arrive within 15–30 minutes; bank transfers take 1–2 business days.

scored does not charge any withdrawal fees. However, your mobile banking provider or bank may apply their own transaction charges as per their policies.

Email support@scored.biz with your transaction ID or a screenshot, or reach out via live chat. The issue will be resolved within 24 hours, and a refund will be issued if necessary.

We currently accept Mobile Pay, Nagad, Rocket, and direct bank transfer. More payment methods will be added soon.

The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit depends on your account level and verification status.

Bonuses cannot be withdrawn directly. Once the turnover requirement for a bonus is met, the equivalent amount becomes withdrawable as real money. The terms for each bonus are On the Bonus page Full details available.

Go to Account Settings, navigate to the "Payment Methods" section, and enter your bank account details. A small verification transaction may be made, which will be refunded afterwards.

Betting & Odds

Log in and On the Betting page Go to the Match Odds page. Pick your preferred match and market, click on the odds — it gets added to your bet slip. Enter your stake and click "Confirm Bet".

Odds are a numerical representation of the probability of winning. For example: a BDT 100 bet at odds of 1.85 returns BDT 185 (a profit of BDT 85). on the Match Odds page A detailed guide is available.

Live betting lets you place bets in real time while a match is in progress. Odds change moment to moment. On the Betting page Go to the Live tab to see matches currently in play.

Once a bet is confirmed, it generally cannot be cancelled. However, if the Cash Out feature is available, you can withdraw partial or full value from your bet while it's still in play.

Yes. With a parlay or accumulator, you can combine multiple bets — if they all win, the odds multiply and you can walk away with a much bigger payout. Simply add multiple matches to your bet slip.

If a match is fully cancelled, all bets will be automatically refunded. For parlay bets, the cancelled match is treated as 1.00 odds and the remaining selections stay active.

You can bet on 20+ sports including cricket, football, kabaddi, tennis, and basketball — covering everything from international leagues to local tournaments.

You can start betting on scored with as little as BDT 50. Maximum bet limits may vary depending on the match and market.

Yes. Popular Games The section includes e-sports and virtual gaming options. Available 24 hours a day.

After logging in, go to your account dashboard and select "Betting History" or "My Bets" to see a full list of your past and active bets.

Bonuses & Promotions

A welcome bonus is automatically credited when you create a new account and make your first deposit. Full terms and conditions are On the Bonus page View.

A turnover requirement means you must wager a specified multiple of your bonus amount before making a withdrawal. For example, a 5x requirement on a ৳1,000 bonus means you need to place ৳5,000 in bets. Terms vary for each offer.

When you have a free bet, select "Free Bet" as the payment option on your bet slip. Note that the free bet stake is not returned — you only receive the winnings.

If your losses exceed a certain amount within a set period, you'll receive a cashback bonus. This is typically calculated on a weekly or monthly basis. On the Bonus page View current offers.

Most bonuses are valid for 7 to 30 days. If the turnover requirement isn't met before the expiry date, the bonus will be forfeited. Each bonus has its own validity period.

Refer a friend to the referral program and earn a bonus once they register and make their first deposit. You'll find your referral code in the Promotions section of your account.

Reload bonuses are offered to existing members on repeat deposits, typically available weekly or during special events. On the Bonus page View the latest offers.

During registration or when making a deposit, you'll find a field for a promo code. Enter your code and click "Apply" — the bonus will be added automatically.

VIP & Points

You're automatically enrolled in the VIP program as soon as you create an account. Every bet earns you points, and as your points grow, so does your level. Details On the VIP page View.

You earn points on every bet placed — typically 1 point per ৳100 wagered. Double points are available during special events.

Accumulated points can be redeemed for bonus cash, free bets, or special rewards. Go to the VIP section of your account and use the "Redeem Points" option.

scored has 5 VIP levels: Bronze, Silver, Gold, Platinum, and Diamond. Higher levels come with greater cashback, faster withdrawals, and a dedicated account manager.

Yes, points may expire after 90 days of inactivity. Betting regularly keeps your points active. Full terms & conditions On the VIP page available.

Extended inactivity may trigger a level review. Keeping up with regular betting makes it easy to maintain your level. Once you reach Diamond level, it's protected.

Yes. Gold level members and above get priority access to exclusive tournaments, special promotions, and private bonus offers.

Security & Support

scored uses 256-bit SSL encryption. Your password is stored in encrypted form. Logging in from an unrecognized device requires mandatory OTP verification.

Go to Account Settings, navigate to the "Security" section, and enable two-step verification. You'll receive an OTP on your mobile every time you log in from a new device.

Change your password immediately. Log out of all devices and notify us at support@scored.biz. We will take immediate steps to secure your account.

Reach us via live chat (available 24/7) or email us at support@scored.biz. Support is available in Bengali. General queries are resolved within 5 minutes; more complex issues within 24 hours.

On the Responsible Gaming page You can set deposit limits, session time limits, and use the self-exclusion feature. Use these tools to keep your gaming in check.

Submit a detailed complaint to support@scored.biz. You will receive a formal response within 48 hours. If needed, Terms & Conditions see the dispute resolution process on that page.

No. Your information is kept strictly confidential. Details may only be shared with authorities when required by law. For more, see our Privacy Policy on this page.

In Account Settings or On the Responsible Gaming page A self-exclusion option is available. You can take a break ranging from 7 days to 6 months. During this period, you will not be able to log in to your account.
Category Navigation
All FAQs Account & Registration Deposits & Withdrawals Betting & Odds Bonuses & Promotions VIP & Points Security & Support
Didn't find your answer?

Our support team is available 24/7 to help you in Bangla. Get in touch with us directly.

support@scored.biz
Go to Live Chat
Useful Links
Register Log In Start Betting View Bonuses VIP Program Responsible Gaming Terms & Conditions Privacy Policy
Why scored Is Trusted
SSL Encrypted
24/7 Bengali Support
Instant Payments
Millions of Members
About scored

Scored FAQ — Detailed Information

Scored is one of Bangladesh's most popular online Sports Betting platforms. Millions of users log in to Scored every day to bet on cricket, football, kabaddi, and more. This FAQ section is designed to help you find answers to any question quickly — without needing to contact support.

Please note: You must be 18 years or older to bet on scored. Please gamble responsibly and set your own limits.

Many new users signing up on scored want to know right away — how to make a deposit, where to find their bonus, and how to place a bet. This FAQ walks you through all of that step by step. Just type a keyword into the search box to find the answer you need.

Scored's payment system is integrated with Bangladesh's most popular mobile banking services — Mobile Pay, Nagad, and Rocket. Deposits typically process in 1–5 minutes and withdrawals in 15–30 minutes. scored charges no hidden fees.

Bonuses & Promotions can be confusing, but the key thing to know is that every bonus comes with its own turnover requirements and expiry date. On the Bonus page The full terms of each offer are clearly stated. Reading them upfront means no surprises later.

The VIP program is one of scored's most rewarding features. You are automatically enrolled upon registration and earn points on every bet you place. Accumulate points to VIP Level up and unlock bigger rewards.

If you can't find the answer you're looking for in this FAQ, reach out to our support team directly. We're available 24/7, all week, and ready to help in Bangla.

Get Started Today

Was your question answered? Join Now

Sign up on Scored, claim your welcome bonus, and bet on today's live matches.

Register for Free Log In
Register in just 2 minutes
Welcome bonus confirmed
24/7 Support in Bangla
Instant Deposit
বাংলা